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Marketing
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Bring awareness to your business. Milano Software offers a suite of helpful marketing features geared to bringing in clients and creating bookings
> Create marketing campaigns
> Track and monitor campaigns
> Extract any demographic for target marketing
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Booking
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Unfilled booking means lost revenue
> Unlimited future appointments
> Quick and easy booking creation
> Booking Confirmation and Client Notification
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> Quick Checkout and payment
> Walk-in appointment handling
> 3D Booking - Stacked and overlapped appointments
> Waiting list management
Let Milano keep you fully booked!
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Business Management
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After booking your clients we give you all the tools you need to manage them
> Inventory control
> Realtime productivity monitoring
> Extensive reporting
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> Quick Checkout and payment
> Credit card and Debit card integration
> Point of Sale (POS)
> Customer Care
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Re-Booking
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Repeat customers are not made they are Re-Booked!
> Customer Satisfaction
> Quick Rescheduling
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> Automated personalized follow up messages
> Client retention statistics
> Automatic lost client recovery
> Automatic staff prompts for re-booking
1

Marketing

Efficient client communication - Keep in touch with your clients with Milano Software’s automated marketing feature. Birthday greetings and retention emails can all be automated and sent out while you focus on other tasks!
2

Booking

Fill your appointment book. Quickly book clients, move appointments easily, and see where and who has openings at a glance. Keep your book full and better manage your resources of space, time and people
3

Business Management

Milano Software gives you the tools to motivate your staff, improved control of retail products, streamline book keeping and analyze your business through extensive marketing
4

Re-Booking

Quickly book a customer's next appointment after a successful treatment. Repeat customers are money in your pocket

Does anybody know you're there?

Market your business to prospective clients.

The LIFECYCLE begins

Your marketing efforts will create bookings

Manage all your clients & business management needs in one integrated software solution

MAXIMIZE your BOOKINGS

Book the next appointment before the customer leaves

Unfilled appointments mean lost revenue!

 
1

Marketing

 
Marketing is the first step in expanding your business. People have to know about you and what you do. Milano Software has the complete marketing suite your business needs to grow. Create email campaigns to promote yourself and remind your clients of upcoming appointments. It's an all-in-one solution.
All Industries
Raise awareness

Email
Marketing

Booking Centre

Behavioural Based Automated Email Marketing

Our behavioural email marketing system sends greetings to new clients, follow up messages after appointments, birthday greetings and appointment reminders. It even recognizes clients for referrals and attempts to recover lost clients. The more you let Milano take care of your clients, the less you have to worry about.

Marketing
Tools

Booking Centre

Digital & Print Marketing Tools

Our suite of marketing tools lets you grow your business the way you want. Spread the word about how great you are! Make labels and envelopes to help promote your business.

Campaigns

Booking Centre

Campaign Tracker

Create and track multiple campaigns. The real value of the campaign feature is the ability to report on responses and revenue generated by your marketing efforts so that you can see your Return on Investment (ROI). Our software allows you to check the total number of responses and the number of new clients brought in as a result of a campaign.

Extract
Demographics

Booking Centre

Analyze Your Marketing Responses

With the ability to extract any demographic data from your marketing efforts, you can effectively analyze how much your clients spend and how to better target new clients.

2

Booking

 
The next step is to get clients through your door. Milano Software is an intuitive system that is able to fulfill bookings for any industry. Many businesses from a variety of service based industries have chosen Milano Software to provide them with the business solutions they need.
All Industries
Increase booking

Booking
System

Booking Centre

Booking Software With Intelligence


  • Unlimited Appointments

    Have a large business with many clients? No problem.


  • Wait List Management

    Check if a time slot is available for the next person on the list


  • Quick & Easy Booking Creation

    Set up an appointment with ease!


  • Confirm & Notify

    Send appointment reminders to your clients


  • Walk-in Appointments

    Handle those last minute walk-in clients with no trouble


  • Quick Checkout

    Hassle-free payment system makes checking out a breeze

Book
Anything

  • All Industries

    Milano Software adapts to all industries.

    Yes.....All industries that need appointment booking. Our software is intuitive enough to be flexible with all industries.

  • Pet Groomers

    Pet Groomers Love Us

    Really....Pet Groomers? Yes pet groomers. Any company can use our software. Just ask Brutus who enjoys his standing appointment every week.

  • Booking Centre

    Fitness Trainers

    Milano Booking Software is great for fitness trainers on the go. All you need is a laptop to book appointments for your clients

  • Booking Centre

    Dance Studios

    Do you run a dance class? We know you don't have unlimited space in your studio. Milano Software makes booking dance classes a breeze!

Online
Booking

Booking Centre

Booking Software With Intelligence


  • Easy Integration

    Integrate Online Booking into your website with ease


  • Facebook Integration

    Integrate your online booking into Facebook


  • Book anyone, anytime

    Allow clients to choose from your staff or choose the next available slot


  • Fully Customizable Online Form

    Choose from our professionally designed templates or create your own

3D
Booking

Booking Centre

Stack & Overlap Bookings

Traditional Booking Software limited booking one client per time slot but many businesses today need to book many clients at the same time. With Milano Booking Software, you're not limited to booking one person per time slot. Many of our clients hold classes which can have many participants. Milano Booking Software makes it easy for you to stack appointments. You can keep track of who's coming and if you have enough room to fit that last minute request.

3

Business Management

 
Business management is the next step to getting the initial booking underway. While you work your magic on the client's needs, Milano Software is working in the background to take care of your business needs.
All Industries
Have a finger on the Pulse of your business

Customers

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Customer Service Comes First


  • Rewards & Loyalty Management

    Reward your clients using our advanced customer loyalty program


  • Customer Referral Tracking

    Keep tabs on your top referrers


  • Special Events Communication Management

    Send your clients invitations to special events


  • Full CRM

    Manage all of your clients in one place

Inventory

  • Pet Groomers

    Create and Manage Codes

    Have full control over your codes, whether they're for services or products

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    Automatically Create Purchase Orders

    If any stocked items are running low, Milano Software will automatically create a purchase order to send to your supplier

  • Booking Centre

    Automatic Product Depletion

    Manually recording inventory is a thing of the past. With the automatic product depletion feature, Milano Software reduces the inventory of a particular product when a service is performed.

Profit
Centre

Booking Centre

Live Tracking System


  • Sales vs. Goals

    Compare your goals to your actual sales


  • Appointment Statistics

    Check the number of scheduled or available spots as well as total appointments for any time frame


  • Labor Costs

    Check how much you've spent paying your employees


  • Sales and Booking Forecasting

    Get all the information you need to accurately predict future sales

Credit
Cards

Booking Centre

Credit & Debit Card Integration

Milano Software can integrate all your payments from any major credit card or debit card, and deposit the funds right into your existing bank account. Client payment is approved in seconds, and payment information is shown on the same receipt as sales items (separate processor receipt also printed). Most importantly, you won’t miss those reconciliation errors and manual paperwork.

4

Re-Booking

 
Before your client leaves, it's important to schedule their next appointment. Make sure you take that final step and you're on your way to a successful business.

Customer Satisfaction

One of the most important elements that keeps a business afloat is returning clients. Otherwise, no business would thrive. At Milano, we see the value in providing top-notch service to your clients. That's why we made sure our software helps you give your customers the level of service they want and deserve. That's what keeps them coming back. Make sure you schedule their next appointment before they leave.

Quick Rescheduling

Re-booking your client's next appointment can't be any easier than at checkout. Milano Software makes re-booking effortless and hassle-free. All it takes is the touch of a button.

CASE STUDY

Dino Palmieri

Business: Salon & Spa
Issue: Needed to handle rapid growth and reduce training hours for employees
Customer Since: 2011

Dino Palmeiri, a popular chain of trendy salons/spas in northeastern Ohio, needed a software solution for their rapidly growing business. With a completely booked appointment schedule and expanding calendar of events at its locations, the company needed more employees. They desired to cut down on training and still provide their clients with top notch service.

 

SOFTWARE SUITE PRICING

Lite
$699starting from
Booking On the Go
Appointment Reminders
Email Marketing
Choose
Small Business
Call for Pricing
3D Booking
CRM
Rewards Program
Customizable Receipts
Profit Centre
Choose
Enterprise
Callfor Pricing
Centralized Data
Real-time Reporting
Global Inventory Management
Centralized Purchase Orders
Choose
Call Centre
Callfor Pricing
Centralized Booking
Centralized Appt Confirmations
Share Customer Information
Share Rewards across Locations
Choose

THIS IS ONLY THE BEGINNING. WANT TO SEE MORE?

Milano Software will be pleased to show you how our software can help your business grow. 
Take advantage of a free demo. It's only a click away.

Want to work with us? Email us, give us a call on 1-800-667-1596 or visit us.

About

Milano develops software for Booking and Reservation systems as well as Retail stores (Point of Sale software).

© 2014 Milano Software

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